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Roulette Online Casino Withdrawal: How to Cash Out Your Winnings
From the game library
From the game library
Which part of your balance you can cash out
A withdrawal pays out your real money balance. Real money means funds with nothing attached to them: no wagering left to finish and no restriction holding them in place. Everything sitting in that part of your balance can be sent to your payment method.
Bonus funds work differently. They can never be withdrawn as bonus funds, and they become real money only once their wagering is done. Our welcome package carries 35× wagering on the bonus. When you place a bet, your real balance is always spent first and the bonus balance is only drawn on once the real money reaches zero, so your wagering progress builds while you are playing on bonus funds.
Your next big win starts here
Here it is with round numbers. Deposit £50, receive a £50 bonus, and 35 × £50 is £1,750 of wagering before that bonus converts. The maximum bet while a bonus is active is £5 per spin and you have 30 days to use the offer, so £1 and £2 spins give you many more rounds inside the time than £5 ones do.
Requesting a payout, step by step
Log in, go to the cashier and choose the withdrawal option.
Select one of the payment methods already registered to your account. It has to be in your own name.
Type in how much of your real money balance you want to take out. The cashier shows the current limits for the method you have chosen.
Once you confirm, the withdrawal sits as pending while we process it.
If your account is not verified yet, upload your documents. The payout carries on as soon as the checks are complete.
Withdrawals at Roulette Online Casino are unlimited, so you are not held to one request a day or one a week. Some payouts take longer where we are required to carry out a regulatory check, and we will tell you if we need anything further from you.
The documents we need before your first payout
Every account is verified before its first withdrawal. It confirms that you are who you say you are, that you are 18 or over, and that the payment method belongs to you. Three documents cover it.
| Document | What it needs to show |
|---|---|
| Photo ID | A driving licence or passport with a clear photo, plus a selfie image |
| Proof of address | A utility bill or government-issued letter with your full name, your current postal address and an issue date within the last 3 months |
| Proof of payment method | A photo of your registered card showing the card owner's name and the last 4 digits of the 16-digit number, with the middle 8 digits covered |
Upload them through 'My Account' > 'Account Details' > Verification Status. On a desktop you are given a QR code to scan with your phone, which is the quickest way to send a sharp photo. We accept JPG, PNG and PDF files.
Allow up to 3 working days for the check once your files are in. We may also ask for certified or notarised copies, or for source of funds or source of wealth information, and verification checks can be repeated from time to time while your account is open.
Payment methods, pounds and names that have to match
Pounds are the only currency on your account. Every deposit and every withdrawal is handled in £, so nothing is converted along the way. These are the methods you can register and fund your account with:
- PayPal
- Mastercard and VISA Debit
- Skrill and Skrill 1-Tap
- Neteller
- PaysafeCard
- PayByMobile
Open your account today
Money goes back to a method registered on your account and held in your own name. You can keep up to three payment cards on one account, and a refund may be made to any card registered to your playing account. If you are using a card that is not yours, or a wallet opened in someone else's name, the payout cannot go ahead, so register your own methods from the start.
| Detail | What applies |
|---|---|
| Currency | Pounds (£) for deposits and withdrawals |
| Minimum deposit | £10 in a single transaction |
| Number of withdrawals | Unlimited |
| Win cap | None |
| Cards per account | Up to 3, all in your own name |
| Document formats | JPG, PNG or PDF |
| Document check | Allow up to 3 working days |
No win cap and no ceiling on how often you withdraw
There is no limit on what you can win and no limit on how much you withdraw. A good run on the live tables or a big slot hit is not trimmed down by a house ceiling, and you do not have to break a win into instalments to get it out.
Individual games still have their own published maximum win, which is a rule of the game rather than a limit on cashing out. Gold Cash Free Spins, for instance, runs at 95% RTP with stakes from £0.20 to £20 per game and a maximum win of £250,000. Whatever a game pays lands in your balance as real money, and from there the normal withdrawal rules apply.
Up to £4300 plus 150 free spins to start
Deposit from £10, play the roulette and slots you like, and take your real money balance out whenever you want it.
Changed your mind? Reversing a pending withdrawal
A pending withdrawal is not locked away from you. If you would rather carry on playing with that money, you can reverse the request and the funds come back to your balance, which saves making a fresh deposit.
What can hold a payout up, and how to stay ahead of it
Most withdrawals are straightforward. When one takes longer, it is usually down to one of these:
- Verification is still outstanding, or a file is missing, cropped or out of focus.
- A proof of address that is too old: the issue date has to fall within the last 3 months.
- The name on the payment method does not match the name on the account.
- A regulatory check that we are required to complete before funds are released.
- A request for certified copies, or for source of funds or source of wealth information.
The simplest way to keep a payout moving is to get verified before you need it. Upload your three documents soon after you open the account, keep the details on your account accurate and tell us if anything changes, and your first withdrawal has nothing left to wait for.
Cashback that arrives as real money every Friday
Cashback is the easiest thing on your account to withdraw, because nothing is attached to it. We pay 5% weekly cashback on your net spend on eligible slots, which is your real cash bets minus wins and rewards, and it is credited to your account automatically every Friday.
There is no wagering requirement on cashback, so it lands as real money you can take out or keep playing with, as you prefer. The minimum payment is £0.10. If your net slots spend for the week comes to £200, that is £10 back on Friday with no strings on it.
How we keep your money and your account protected
Roulette Online Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 39175. Your details travel over SSL encryption, verification is part of the payout process, and the tools that help you stay in control are yours to set at any hour of the day.
Deposit limits can be set for daily, weekly or monthly periods. A reduction takes effect immediately. An increase or a removal takes a 24-hour cooling-off period and has to be confirmed again the next time you log in, and where more than one limit is in place the most restrictive one applies.
Take a Break pauses your account for 24, 48 or 72 hours, or any period up to 6 weeks, and reopens it automatically at the end. Self-exclusion runs for a minimum of 6 months and covers every account linked to you. The Reality Check timer starts at your first wager and reminds you at the interval you choose, with the option to carry on, look at your transaction history or log out.
Spin today, win today
Gambling is entertainment and the money you stake is genuinely at risk, so play with amounts you are comfortable losing. You must be 18 or over to hold an account. GAMSTOP registration is signposted, and GamCare, Beacon Counselling Trust and Samaritans are there if gambling stops feeling like fun.
Talking to us about a withdrawal
Live chat is open 6am to 9pm BST, seven days a week, in English, and takes around 3 minutes to answer on average. Email replies are aimed at within 2 business days, and our safer gambling team has its own email address for anything to do with limits, a break or self-exclusion.
Have your username to hand and tell us which method the withdrawal is going to and when you sent the request. If a document is the sticking point, we will say exactly which one and what it needs to show, so you only have to send it once.
Ready to play and cash out in pounds
Deposit from £10, pick your roulette table or slot, and keep your real money balance free to withdraw whenever you want it.
Withdrawal: questions and answers
How do I withdraw my winnings?
Log in, open the cashier and choose the withdrawal option, then pick a payment method registered in your own name and enter the amount. The request sits as pending while we process it.
What do I have to send for verification?
Photo ID with a selfie image, a proof of address issued within the last 3 months, and a photo of your registered card showing the owner's name and the last 4 digits with the middle 8 covered. Upload them as JPG, PNG or PDF and allow up to 3 working days for the check.
Is there a limit on how much I can take out?
There is no win cap and no limit on the number of withdrawals you make. The cashier shows the current limits for the method you choose when you set up the request.
Can I withdraw bonus funds?
Bonus funds cannot be withdrawn as they are. They become real money once you complete the 35× wagering on the bonus, and then they can be cashed out like any other real money.
What happens if I cash out before the wagering is finished?
Taking out real funds while bonus wagering is still outstanding resets the bonus balance to £0.00. Finish the wagering first if you want to keep that balance.
Can I cancel a withdrawal and keep playing?
Yes. A pending withdrawal can be reversed so the funds return to your balance instead of you making a new deposit. Bear in mind that money is then back in play and at risk.
Do I need to wager my weekly cashback before withdrawing it?
No. The 5% weekly cashback lands every Friday with no wagering attached, so it is real money from the moment it arrives. The minimum payment is £0.10.
Which currency are withdrawals paid in?
Pounds. Your account runs in £ only, so every deposit and every withdrawal is handled in pounds with no conversion.
