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About Us

This page explains who we are, which games you will find in our lobby, and what you can expect from us as a player in the United Kingdom. It also covers our account checks, payment security, safer gambling tools and support channels.

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Who we are

Roulette Online Casino is an online casino for players in the United Kingdom. Our lobby brings together slots, live dealer tables and jackpot games supplied by established studios, and you reach all of them from a single account and a single balance.

  • Slots: classic reel titles through to video slots with feature rounds and free spins.
  • Live tables: roulette, blackjack and other table games dealt by a live host and streamed to your device.
  • Jackpots: games with pooled or fixed prize pots, with the current totals shown in the lobby.
  • Table and card games: computer-dealt versions of the classics, at the stakes listed in each game.

Titles and suppliers change over time as our arrangements change, so the lobby in your account is always the current list of what you can play with us.

What we stand for

Four commitments shape the way we run the site.

  1. Fair play. Our games run on random number generators or, at the live tables, on the physical equipment in the studio. Neither we nor our suppliers can influence the result of an individual round.
  2. Clear terms. Wagering requirements, game weightings and withdrawal conditions are set out in the terms attached to each promotion before you opt in.
  3. Prompt payouts. Once your account is verified, withdrawals go back to the method you deposited with, within the processing times shown in the cashier.
  4. Safer gambling. Our site is for adults aged 18 and over only, and the tools to set your own boundaries are built into your account.

How we look after players

Account verification

We hold a gaming licence and verify every account. That means we confirm your age and identity, and we may ask for documents such as proof of identity or address before you continue playing or withdraw. Documents are checked as quickly as we can and the status is shown in your account.

Secure payments

Deposits and withdrawals are encrypted in transit, and we accept only the methods listed in the cashier. Payments must come from an account in your own name, which protects both you and us against misuse.

Support around the clock

Our team is available every day of the year by e-mail at support@casinorouletteonline.co.uk and on the live chat in the site. Tell us your account username and what you have tried so far, and we will pick the question up from there.

Safer gambling and how to reach us

In your account settings you can set deposit and loss limits, turn on session reminders, take a time-out or self-exclude. Limits apply as soon as they are tightened; loosening one takes effect after the waiting period shown in your account.

If gambling stops feeling like entertainment, free and confidential help is available in the UK from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you block yourself from licensed online gambling sites in Great Britain, including ours.